Privacy Policy Notice for Léobel

Last updated: July 1, 2026
 
Léobel is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our aesthetic and skin treatment services.
We are the data controller for the personal data we process.


1. Information We Collect

We may collect and process the following types of personal data:

• Identity data (name, date of birth where required)

• Contact data (email address, phone number, address)

• Appointment and booking information

• Medical and health information relevant to treatment suitability (special category data under UK GDPR)

• Treatment history and consultation notes

• Payment and transaction information

• Technical data such as IP address, device type, and cookies

We only collect health-related information where it is necessary to provide safe and appropriate aesthetic and skin treatments.


2. How We Use Your Information

We use your personal data to:

• Provide and manage aesthetic and skin treatments, including consultations

• Assess treatment suitability and maintain client safety records

• Manage bookings, appointments, and enquiries

• Process payments and refunds

• Communicate with you regarding your appointments and treatment aftercare

• Send marketing communications (only where you have opted in)

• Improve our services, systems, and website

• Comply with legal, regulatory, and insurance obligations
  
   

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Performance of a contract – to provide the services you request

• Legal obligation – to comply with medical, tax, and regulatory requirements

• Legitimate interests – to operate and improve our business

• Consent – for marketing communications where required

• Healthcare provision (UK GDPR Article 9(2)(h)) – for processing health-related data necessary for treatment assessment and care
  
   

4. Health Data (Special Category Data)

Because we provide aesthetic and skin treatments, we may process sensitive personal data relating to your health, medical history, and treatment suitability.
This information is used only to ensure safe treatment planning and delivery and is handled with strict confidentiality and security measures.


5. Data Sharing

We may share your personal data with trusted third parties, including:

• Payment processors

• Booking and CRM systems (e.g. Wix, Fresha, or similar platforms)

• IT and website service providers

• Professional advisers (legal, accounting, insurance)

• Regulatory bodies or authorities where required by law

We do not sell your personal data.


6. Data Retention

We retain your personal data only for as long as necessary to:

• Provide treatment safely

• Meet legal and insurance requirements

• Maintain medical and business records as required by law

After this period, your data will be securely deleted or anonymised.


7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Withdraw consent for marketing at any time

• Request data portability
  
   

8. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.


9. Cookies

Our website uses cookies to improve user experience and analyse website traffic.
You will be given the option to accept or reject non-essential cookies in accordance with UK GDPR requirements.
For more information, please see our Cookie Policy.


10. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

• Email: info@leobel.co.uk

• Business Name: Léobel LTD

• Address: 158 Cromwell, Manchester, United Kingdom, M6 6DE
  
   

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.